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Flexo Lumens has developed an AI based passenger counting system that combines computer vision, GPS, 4G connectivity and a control platform for transport fleets.
Flexo Lumens has introduced an intelligent passenger counting system designed to help transport operators improve visibility over boarding activity, vehicle performance and route demand.
The system uses computer vision, artificial intelligence, GPS, 4G connectivity and a digital control platform to register passenger movements in the boarding area. Each event can be linked to a vehicle, date, time and GPS location, allowing operators to review activity across routes, vehicles and operating periods.
Passenger counting technology is increasingly relevant for bus and transport operators that need more accurate data on passenger flow, occupancy and service performance. When operators rely only on manual reports, estimates or partial fare collection data, it can be difficult to identify differences between actual passenger movement and recorded operational information.
According to Flexo Lumens, its system can detect boarding and alighting activity, as well as events that may require operational review. These can include activity at unauthorized doors, obstructions, door openings outside defined points or other situations linked to route and vehicle operation.
The system can also register microclips associated with selected events. This gives operators additional evidence for internal reviews, audits or incident analysis, reducing dependence on manual reports or incomplete records.
Through the platform, transport companies can monitor passenger counts, occupancy, alerts, maps and supporting evidence from a central interface. This information can support route planning, frequency adjustments, vehicle allocation and operational control.
The solution is designed for different transport applications, including urban buses, intermunicipal buses, feeder vehicles, special transport, company fleets, private route based operations and fixed route systems.
Flexo Lumens states that the system can continue operating when internet connectivity is limited. Events can be stored locally and synchronized once the connection is restored, helping maintain data continuity during daily operation.
The company also develops hardware and software, allowing the passenger counting system to be integrated with external platforms such as fare collection systems, ERP software, fleet management tools, business intelligence platforms or custom digital systems.
For operators, AI based passenger counting can provide a more structured view of fleet activity. Beyond counting passengers, the technology supports better use of operational data for planning, monitoring, auditing and service optimization.
